Privacy Policy

1. Introduction

Welcome to ResponseScout. We understand the importance of your privacy and strive to take all necessary measures to ensure your data is secure. This privacy policy outlines our data collection, processing, and use practices. By using ResponseScout, you agree to the collection and use of information as described in this policy.

2. Information Collection and Use

While using our service, we may ask you to provide certain personally identifiable information including but not limited to your email, name, and business name. We collect this information to provide and improve our services to you.

3. Compliance with Laws

ResponseScout will not share or sell your data to third parties. We will only disclose your data where required by law.

3.1 GDPR Compliance

For users in the European Union, we adhere to the General Data Protection Regulation (GDPR). Under the GDPR, users have several rights:

  • The right to access, update, or delete personal data.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability.
  • The right to withdraw consent.

3.2 CPRA Compliance

For users in California, we adhere to the California Privacy Rights Act (CPRA). Under CPRA, California residents have the following rights:

  • The right to know about the personal information a business collects about them and how it's used and shared.
  • The right to delete personal information collected from them.
  • The right to opt-out of the sale of their personal information.
  • The right to non-discrimination for exercising their privacy rights.

4. Payments

We may use third-party services for payment processing. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. Currently, we utilize Paddle for this purpose.

5. Security

The security of your data is important to us. We use industry standard security measures to ensure the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure; as such, while we strive to protect your personal data, we cannot guarantee its absolute security.

6. Links to Other Sites

Our service may contain links to other sites. If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We advise you to review this privacy policy periodically for any changes.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected].